Privacy Policy

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The Xenca Ethos of Quality

At Xenca, excellence is a ritual, not a promise. Guided by purpose, integrity, and evidence, the Xenca Ethos of Quality defines every step of our journey. It is our benchmark for sourcing the purest ingredients, harmoniously formulating each blend, rigorously testing for safety and potency, and validating the effectiveness of every product. With the Xenca Ethos of Quality, every creation is more than a product — it is a crafted experience of integrity, performance, and refined wellness.

Xenca ("We") are committed to protecting and respecting your privacy. This policy (together with our Terms of Website Use document; found via a link on the www.xenca.com website) and any other documents referred to in it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Xenca is the trading name of Share in the Success Limited.

For the purpose of the General Data Protection Regulations 2016 the data controller is Share in the Success Limited of PO Box 137, Fleetwood, FY7 9AN, represented by Mr Simon Turner, Finance Director.

Our Data Protection Officer for the purpose of the GDPR is Mrs Geraldine (Gerri) Turner.

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site: www.xenca.com (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Xenca and when you report a problem with our site.
If you contact us we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of the fulfilment of your orders.
Details of your visits to our site including but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses

We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

Where we store your personal data

The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA, who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may be of interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, email or telephone.
If you are an existing customer we will only contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the Associate application or Customer order form).
We do not disclose information about identifiable individuals to our advertisers but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they wish to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Share in the Success Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of Website Use and other agreements; or to protect the rights, property, or safety of Share in the Success Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Customer Services, Xenca, PO Box 137, Fleetwood, FY7 9AN or through customerservices@xenca.com.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

You have the right to access information held about you and we will not charge you for giving access to the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to The Data Protection Officer, Xenca, PO Box 137, Fleetwood, FY7 9AN or via email to customerservices@xenca.com.

The patented process — peptides “locked and activated” by digestion

Through a patented enzymatic hydrolysis process, Xenca Collagen preserves the integrity and intelligence of each peptide chain. This precision-driven method ensures that bioactive peptides remain locked within their natural amino acid sequence, only to be gently activated during digestion — right where your body needs them most. This means that with every serving, you’re not simply consuming collagen — you’re awakening a cascade of rejuvenating signals that help support firmness, hydration, and youthful elasticity from within.

A Ritual of Cellular Renewal

We believe beauty begins with harmony — between nature, science, and the self. Xenca Collagen is formulated to nurture that connection. Our peptides work synergistically to help:

Skin Hydration & Firmness

Xenca Collagen peptides work beneath the surface — where true radiance begins. By delivering bioactive fragments of type I & III collagen, they gently stimulate fibroblasts, the cells responsible for producing your skin’s own collagen, elastin, and hyaluronic acid. This natural stimulation enhances the moisture-retaining capacity of the dermal matrix, resulting in visibly plumper, smoother, and firmer skin.

Hydration is not just replenished — it is reborn from within, restoring the skin’s youthful bounce and luminosity.

Reduction in Fine Lines & Wrinkles

With consistent supplementation, Xenca Collagen peptides promote dermal density and collagen fibril renewal, helping to soften the depth and appearance of fine lines. The amino acids proline and hydroxyproline act as essential precursors for collagen synthesis, while bioactive di- and tripeptides trigger cellular repair pathways that improve skin elasticity and tensile strength.

Over time, skin becomes smoother, more resilient, and visibly refined, as structural proteins are renewed from the inside out — not masked, but genuinely restored.

Joint Flexibility & Comfort

Beyond beauty, Xenca Collagen supports the resilience of cartilage and connective tissue. Its peptides supply the essential amino acids that form the collagen framework of joints, tendons, and ligaments. Clinical studies on bioactive collagen peptides have shown improvements in joint mobility and comfort, especially in active individuals and those experiencing age-related stiffness.

The result is a feeling of fluid motion and effortless flexibility — supporting the graceful movement that mirrors inner vitality.

Cellular Repair & Matrix Resilience

Every peptide in Xenca Collagen carries a biological signal — a message that tells the body to repair, regenerate, and strengthen. During digestion, these peptides are activated to stimulate extracellular matrix synthesis, reinforcing collagen crosslinks and stabilising skin architecture. This promotes tissue integrity and cellular longevity, protecting against oxidative stress and environmental wear.

The outcome is a complexion — and a body — that feels fortified, vibrant, and enduringly youthful.